Can't find what you need in the knowledge base? Open a Discord ticket and we'll get on it.
Check known issues first
We log every known issue and its fix in Troubleshooting. Skim it before opening a ticket - there's a good chance yours is already answered.
What to include in a ticket
- Your license key or panel username
- A clear description of the issue - what you did, what happened, what you expected
- Screenshots or error codes if you have them
- Your Windows version and CPU type (Intel/AMD)
The more you give us up front, the faster the first reply is a fix instead of a follow-up question.